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Privacy Policy.

How we collect, use, and protect information at Epic Agency.

Effective Date: August 27, 2026 · Last Updated: August 27, 2026
Epic Agency ("Epic," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through epicagencygroup.com (the "Site"), how we use it, and the choices you have.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily give us when you:

  • Contact us (email inquiries, roster requests, brand or creator questions) — including your name, email address, company, and the content of your message.
  • Apply for a job — including your name, contact information, resume, cover letter, work history, and any other details you include in your application.
  • Subscribe to our newsletter — your email address.

Information Collected Automatically

When you visit the Site, our hosting provider (Vercel) and any embedded services may automatically collect limited technical information, such as:

  • IP address and approximate location
  • Browser type, device type, and operating system
  • Pages visited, referring URL, and timestamps

This information is used for security, performance, and basic aggregate analytics. The Site does not currently use third-party advertising or cross-site tracking cookies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and communicate with you
  • Review job applications and communicate with candidates
  • Send occasional updates or newsletters, if you have opted in
  • Operate, maintain, secure, and improve the Site
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information only in these limited circumstances:

  • Service providers — third parties who help us operate our business (for example, email tools, hosting providers, applicant tracking) and who are contractually required to protect the information.
  • Legal requirements — where required by law, court order, or to protect the rights, safety, or property of Epic Agency, our creators, or others.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

4. Data Retention

We retain personal information only for as long as needed for the purposes described above, unless a longer retention period is required or permitted by law. Job application materials may be retained for up to 24 months for future openings unless you request deletion sooner.

5. Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

  • Access — request a copy of the information we hold about you
  • Correction — ask us to correct inaccurate information
  • Deletion — ask us to delete your information (subject to legal exceptions)
  • Opt out of marketing — unsubscribe from newsletters at any time via the link in any email or by contacting us

To exercise these rights, email us at hello@epicagencygroup.com. We will respond within a reasonable timeframe as required by applicable law.

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA/CPRA) may grant you additional rights, including the right to know what personal information we collect, to request deletion, and to be free from discrimination for exercising these rights. Epic Agency does not sell or share personal information for cross-context behavioral advertising.

6. Cookies and Tracking

The Site uses only functional and security-related cookies necessary to operate the website. We do not currently use analytics, advertising, or third-party tracking cookies. If this changes in the future, this policy will be updated and a cookie notice will be provided where required by law.

7. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.

9. Third-Party Links

Our Site may contain links to third-party websites (including social media profiles and creators' external pages). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. For material changes, we may provide additional notice through the Site or by email.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Epic Agency
hello@epicagencygroup.com
Nashville, TN

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